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International Prince2 User Forum :: View topic - Post Go-live Maintenance Agreement
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Post Go-live Maintenance Agreement

 
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itbestuk
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Joined: Sep 20, 2008
Posts: 5

PostPosted: Sat Sep 20, 2008 7:14 pm    Post subject: Post Go-live Maintenance Agreement Reply with quote

Hi,

I need to find some wording for a maintenance agreement, basically we have just implement a new contact centre environment, and the customer has requested a 30 day maintenance period with a 5% payment retention.

I was wondering whether anyone had a document detailing an example maintenance agreement?


Many thanks,

Itbestuk
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